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1. #Malwarebytes for mac can't install license key#
2. #Malwarebytes for mac can't install install#
3. #Malwarebytes for mac can't install zip file#
4. #Malwarebytes for mac can't install license#

You should also exclude 360 Total Security's program folder (most likely located under C:\Program Files and/or C:\Program Files (x86)) from Malwarebytes by following the instructions under the Allow a file or folder section of this support article and you should do the same for 360 Total Security's primary data folder which is most likely located under C:\ProgramData. Be sure to exclude them from the real-time protection components in 360 Total Security. The items to exclude in 360 Total Security for Malwarebytes can be found in this support article. Once that is done you may try reinstalling 360 Total Security and creating exclusions between the two applications but I do not know for certain that they will be able to work together. Removing it should allow you to get Malwarebytes installed.

#Malwarebytes for mac can't install install#

This application is known to prevent Malwarebytes from being able to install and function. Your logs show that you have 360 Total Security installed.

#Malwarebytes for mac can't install zip file#

Please attach the ZIP file in your next reply. Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. You will be presented with a page stating, "Get Started!"Ĭlick the Advanced tab on the left columnĪ progress bar will appear and the program will proceed with getting logs from your computer

#Malwarebytes for mac can't install license#

Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support xxx.xx.exe to run the report NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. We need to get information from this machine in order to have the proper detail to help you forward. Win7 Ultimate 64 bit, 16 GB RAM, Intel I7-7700 I had malwarebytes running on my system fine just a few days ago, but now it won't run. I have tried installing various versions of Malwarebytes, but none of them will install, and some older versions do install, but then won't run giving me an error code. Malwarebytes for Windows will open once the installation completes successfully. Save all your work and click OK when you are ready to reboot.Īfter the reboot, you will have the option to re-install the latest version of Malwarebytes for Windows. To uninstall all Malwarebytes Products, click the Clean button. Please attach the file in your next reply. To provide logs for review click the Gather Logs buttonĪ file named mbst-grab-results.zip will be saved to your Desktop Anonymously help the community by providing usage and threat statistics: Unchecking this option will prevent Malwarebytes Support Tool from sending anonymous telemetry data on usage of the program.It is not recommended to use any Repair System options unless instructed by a Malwarebytes Support agent.

#Malwarebytes for mac can't install license key#

The Premium license key is backed up and reinstated.